Auftragsdetails

Detailed Description

This position will play a core role in the design, roll-out, and maintenance of software solutions within the life sciences domain. While this is a remote full-time permanent role with ProPharma Group, the position is customer facing and may require up to 25% travel. Must be Veeva White Belt certified.

Essential Functions Include:

• Manage software implementation projects and customers throughout the lifecycle of system adoption, focusing on project planning, gap analyses, workshop delivery, requirements gathering, configuration, validation, migration, integration, training, and go-live activities
• Serve as the primary customer liaison managing communication, risks, go-live planning, and project reporting between the project team, customer, and internal stakeholders
• Ensure customer success over the entire project
• Mentor project team and consultants in the R&D Services organization and provide leadership for project teams
• Collaborate cross-functionally with other teams across the company
• Develop and finalize project and configuration mapping specifications, applying industry best practices
• Configure Vault and other GxP Systems
• Lead customer requirement development
• Perform CSV/CSA and UAT
• Function as clients trusted advisor and ensure client success throughout the project lifecycle
• Escalate project risks and develop contingency plans as necessary
• Ensure compliance with all regulatory and client-side requirements
• SaaS/Cloud experience including knowledge of systems validation
• Ability to understand and document end-user needs and functional requirements

Qualifications

Qualified candidates must have:

• Minimum:  Bachelor’s degree in a relevant scientific or technology-focused discipline, plus five years’ experience in Biotech/Pharma IT. Master’s degree or Ph.D. in a relevant scientific or technology-focused discipline, plus four years’ experience in Biotech/Pharma IT
• Must be Veeva White Belt Certified with at least two years of experience with one or more Veeva Vault applications
• Experience in services delivery management and/or systems implementation
• Experience in a customer-facing role, ideally in a consulting background
• Self-motivated with proven ability to work independently, while concurrently working effectively in cross-functional teams
• Proven track record of meeting project timeliness and producing high quality deliverables
• Excellent verbal and written communication, interpersonal, and presentation skills, including ability to author SOPs and Job Aids and deliver end user training.
• Understanding of the research and clinical technology landscapes within the life sciences domain
• Ability to travel and work across multiple time zones (25%)