Operations Manager

Operations Manager - finn.auto

Datum der Veröffentlichung: Nov 09, 2022

Auftragsdetails

Ort:

New York, New York, United States of America
Gesellschaft:

finn.auto
Typ:

Full Time/Permanent
Shift:

First Shift (Day)
Karrierelevel:

Experienced Professional
Positionen:

7
Erfahrung:

2 Year
Geschlecht:

Keine Präferenz
Grad:

Bachelors
Vorher bewerben:

Nov 30, 2023

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Job Summary

This job is based out of our New York City HQ.

At FINN our mission is to make mobility fun and sustainable. We achieve this by offering all-inclusive car subscriptions. For every car that our users drive, we offset their CO2 emissions. Join our movement.

Detailed Description

Your role

As Operations Manager, you will work directly with our VP Operations in setting up best-in-class processes for FINN’s USA fleet and customer operations to support our mission to build the most popular mobility provider in the world. With an analytical mindset and strong project management skills, you put our strategy to action by identifying and onboarding the right service providers and implementing scalable processes.

Your responsibilities

Develop and execute a winning strategy: Derived from our company strategy, it is your task to support shaping and executing a winning strategy for (fleet) operations that sets the guardrails for growth. In order to do this, you will work closely with our User Acquisition, B2B and Customer Success Team, to successfully manage the tradeoff between customer friendliness and efficiency.
Develop a strong and sustainable partnership network: Based on our strategy, it is your task to identify, benchmark and acquire service providers that best suit our vision. With your open and trusting personality, you will convince them to partner with and give their very best for us. Part of your responsibility is to analyze and evaluate offers as well as to negotiate contracts.
Set up efficient and scalable processes: You support to shape the lifecycle of a vehicle at FINN - from logistics over registration up to the return process. Together with suppliers (OEMs) and service providers, you implement efficient and highly scalable processes. You constantly monitor that the agreed service levels are met and lead times are reduced. If our partners do not perform in the desired way, it is your task to independently escalate and steer the cooperation into the right direction.
Create transparency and decrease TCO: You always have the Total Cost of Ownership (TCO) of our fleet in mind. To ensure that we meet our profitability targets, you sense opportunity for cost improvement and take actions to leverage them, e.g. improving processes.
Support the development of our IT system: With your profound knowledge of our processes, you will support building the backbone of our operations: the fleet management system. Working jointly with our PM, you will define requirements to bring our systems to the next level, while always seizing opportunities for automation.

Your profile

1-2 years of experience in the automotive or fleet industry, or a high performance environment like a startup or a top-tier strategy consulting firm.
Graduated top of your undergraduate class
Communicative character who knows how to eloquently excite others for their ideas.
Ability to respond to changing priorities in an evolving business environment.
Strong solution finding abilities with new, creative approaches on how to overcome challenges.
Highly analytical and comfortable around numbers.
Meticulous attention to detail and joy in making processes more efficient.
Excellent organization skills and used to planning ahead.
Genuine interest in the mobility industry.

Our Values

Customer first - Always focus on our customers’ needs. Reduce complexity, increase quality.
Own it - Be entrepreneurial in everything you do. Take responsibility for your individual and FINN's overall goals.
Embrace the struggle - Apply attention to detail and don't shy away from tough decisions. Never stop getting your hands dirty.
We grow and succeed together - We help each other to succeed as a team and grow as individuals. We love to fight and to win together.
Be honest and open-minded - Always speak out the truth, even if it hurts. Dare to be authentic and embrace others' authenticity.

Why work at FINN?

Competitive salary with equity participation of the company
Annual personal development budget of $1,500
A baseline comprehensive medical insurance plan with all premiums paid by FINN. An additional 7 plans are available to satisfy any specific personal circumstance (with employee contributions), including an HSA option
401(k) with match eligibility for all full-time employees
You want to drive your own car with FINN? – Subscribe to a FINN car and receive a generous employee discount (subject to availability)

Interested?

Please upload your resume online. Brian Cai and Kerri McDonald are looking forward to your application!

Equal Employment Opportunity

FINN is an equal opportunity employer. We prohibit discrimination and harassment of any type relating to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We’re revolutionizing car ownership by breaking down barriers to access and are committed to creating a team that is reflective of our customers. We embrace and celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Fähigkeiten benötigt

Operations Manager

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Company Overview

finn.auto

Munchen, Bayern, Germany

0 Aktuelle Stellenangebote

Always on the move,completely carefree We're revolutionizing conventional car ownership and making driving with FINN as easy as buying shoes online. An instant, flexible car subscription from your favorite brands that includes everything except fo... Read More

Auftragsdetails