he scope of the consultant services is to assist in:
Handling incoming requests and incidents
Monitoring service health status
Responsible for updating knowledge articles
End user support and education
First level investigation of bugs and incidents
Requirements:
Desired knowledge, experience, competence, skills etc
Experience in application management
Experience in working in agile product teams
Great SharePoint experience (usage and best practices)
Experience in the Kaltura platform
Good communication skills
What 3 things are most important?
Experience in application management
Great SharePoint experience (usage and best practices)
Good communication skills