Auftragsdetails

Detailed Description

Essential Functions:

• Carry out business analysis engagements with customers including, but not limited to, process mapping, data mapping, and return on investment assessments.
• Meet with customer domain experts to understand their specific workflow and business challenges and requirements.
• Document customer project information and workflows, using templates and tools such as process mapping applications.
• Provide relevant advice and recommendations to customers.
• Maintain current awareness of industry best practices in business consulting, process, technology, and standards.
• Maintain and develop a working knowledge of technologies required for the successful delivery of customer projects.
• Provide project leadership and responsibility for timely delivery of quality project deliverables.
• Responsible for ensuring the time spent on billable customer projects is accurate and updated at the end of each working week.
• Maintain and evolve customer relationships through professional engagement with customer contacts in person, remotely, and through written communication.
• Continually assess the project delivery to ensure it is successful not only in terms of a SOW, but in terms of meeting the customer expectations and business goals.
• Portray ProPharma in a positive light when interacting with customers and prospects.
• Contribute to ProPharma’s ability to secure new projects.
• Identify new ways in which we can add value to our customers.
• Review customer RFPs and contribute to responses.
• Represent ProPharma at Marketing events and advocate the use of our services through proactive discussions, presentations, and engagement with customers.
• Develop best practices and processes both internally and with partners. Adhere to these practices and strive to continually improve them.
• Contribute to the creation and development of ProPharma’s offerings, such as identifying new service propositions.
• Other duties as assigned.

Necessary Skills and Abilities:

• Ability to work at home and be familiar with a wide range of communication software.
• Maintain appropriate working conditions for a remote office location.
• Ability to manage multiple tasks simultaneously.
• Ability to collect, interpret, and analyze complex data.
• Understand and communicate with a diverse population.
• Sit or stand for extended periods of time, perform some repetitive motion activities.
• Proof of car insurance and a clean driver’s license may be required.

Educational Requirements:

• Minimum of a bachelor’s degree in the Life Sciences.

Experience Requirements:

• Pharmaceutical/Biopharmaceutical industry experience, with hands-on experience in a laboratory setting preferred
• Working knowledge of lab systems (Electronic Laboratory Notebooks, LIMS, LES/MES systems, eQMS). 
• Knowledge of processes and practices associated with any of the following: data management, data governance, quality and validation, analytics.